Case Study: Bringing Language to Life Through Live Video

Inclusive communication goes beyond language translation—it’s about creating meaningful connections that everyone can see and feel. ReachMyTeach, in partnership with Lexikeet, provides on-demand video interpretation services that redefine how schools and families interact, making inclusivity a visible and tangible experience.

This case study explores how ReachMyTeach’s interpreters stand out by creating more inclusive environments for educators, students, and families.

The Challenge: Bridging Cultural & Linguistic Gaps

Schools today serve increasingly diverse communities, with families speaking a wide variety of languages and coming from varied cultural backgrounds. Common challenges include:

Miscommunication and Disconnect:

• Audio-only or text-based interpretation often fails to capture cultural nuances, leaving families feeling excluded or misunderstood.

• Without face-to-face interaction, important nonverbal communication—like body language, facial expressions, and tone—can be lost.

• Schools seek interpretation services that go beyond functionality, fostering relationships built on understanding and trust.

The Solution: ReachMyTeach & Lexikeet Video Interpretation

ReachMyTeach, through its integration with Lexikeet, offers video interpretation that does more than just translate words—it creates an inclusive experience by:

• Adding a Human Connection: Families and educators can see interpreters’ facial expressions, which provide context, warmth, and empathy that text or audio alone cannot convey.
• Cultural Competence in Action: Lexikeet interpreters are trained not only in language but also in cultural nuances, ensuring families feel seen and respected during every interaction.
• Instant Accessibility: On-demand interpretation means schools can connect with interpreters in moments, whether for parent-teacher conferences, IEP meetings, or urgent communication needs.

How Easy -Click Scheduling Changes the Game

ReachMyTeach takes inclusivity one step further with its Easy-Click Scheduling feature for parent-teacher conferences. Here’s how it works:

• Parent-Friendly Options: When parents schedule meetings through the app, they can easily request an interpreter with a single click.
• Language Auto-Detection: The platform automatically identifies the parent’s preferred language based on their profile, ensuring the right interpreter is ready and waiting for the meeting.
• Seamless Experience: This proactive approach eliminates delays, creating a smooth, stress-free experience for both parents and educators.

What Makes Our Interpreters Different

Visual Inclusivity You Can See and Feel

Video interpreters foster a personal connection by using body language and expressions to engage families, showing care and attention that builds trust.

Cultural Awareness and Respect

Interpreters understand the unique needs of multilingual families, tailoring communication to bridge cultural gaps while maintaining professionalism.

Consistency and Quality

Unlike many on-demand services, ReachMyTeach interpreters prioritize relationship-building, ensuring that every conversation feels tailored and respectful.

Empathy-Driven Communication

Video interpreters aren’t just translating—they’re creating a dialogue that leaves families feeling supported and included in their child’s education journey.

Results

Strengthened Family Engagement:

Schools report higher parent participation in meetings and events due to the welcoming nature of video interpretation.

Improved Understanding:

Families feel more connected when they can see the interpreter's expressions and body language, helping them grasp context more effectively.

Increased Confidence in Schools:

Parents trust schools more when communication feels inclusive and culturally sensitive.

Fewer Miscommunications:

Nonverbal cues reduce misunderstandings, leading to smoother interactions and better outcomes for students.

Conclusion

Inclusive communication is about more than translating words—it’s about creating moments of connection that families can see and feel.

With video interpretation powered by Lexikeet and enhanced by features like Easy-Click Scheduling, ReachMyTeach ensures every conversation is personal, empathetic, and culturally aware.

For more information on ReachMyTeach’s platform and interpreters, their integration with WhatsApp, ability to provide PDF/document upload and translation support and attendance approval automations, contact: info@reachmyteach.com.